Case Study
Custom EHR System Development for R Health NYC
We developed a custom EHR system for R Health NYC, streamlining patient intake, insurance verification, and prescription fulfillment. The platform improved workflows for doctors, pharmacies, and staff while ensuring HIPAA compliance.
90%+
reduction in insurance verification time
100%
of patient and doctor records digitized

Location
100%
USA
Nov 2022 - Present
Industry
Healthcare
Services Used:
“Collaborating with team Code District was a great experience. They brought deep technical expertise and a problem-solving mindset to the development of our digital wallet platform. Their ability to integrate complex financial services while ensuring security and usability made a significant impact.”

AbdulRahman Rashid
Head Of IT, STCPay Bahrain

The Challenge
R Health faced significant inefficiencies due to the absence of a centralized digital system. Key challenges included:
- Challenge
- Lack of a digital patient intake process, with all records managed manually.
- No real-time insurance verification, leading to delays and manual work.
- Inefficient patient transfer process between intake staff and doctors.
- Absence of a secure doctor portal for reviewing cases and prescribing medicines.
- Pharmacies depended on manual communication to process prescriptions, which increased errors and slowed fulfillment.
The Solution
I was responsible for the end-to-end development of a custom EHR system that addressed these challenges. The solution consisted of:
Scope and Role
Scope:
- Full-cycle software development, from architecture design to deployment.
Role:
- Full-Stack Developer and System Architect
- Designed the system architecture for scalability, performance, and security.
- Built backend services using FastAPI.
- Developed the frontend with React for patients, doctors, pharmacies and admins.
- Integrated external APIs, including real-time insurance verification, sign now for consent, cometchat for chat, PHAXIO for sending and receiving FAX and Twilio for sending SMS and running campaigns.
- Implemented secure data handling aligned with healthcare industry requirements.
- Results
- Successfully digitalized all patient and doctor records into a single platform.
- Reduced insurance verification time from hours to a few seconds through real-time insurance portal integration and using SignNow for getting patients’ consent.
- Enabled faster prescription fulfillment by connecting pharmacies directly to patient prescriptions.
- Improved collaboration between intake staff, doctors, and pharmacies, resulting in streamlined operations.
- Delivered a secure, scalable, and reliable platform that positioned R Health for future growth and efficiency.
- Technology Stack
- Backend: Python ( FastAPI for microservices)
- Frontend: React
- Architecture: Modular, API-driven, designed for scalability and compliance with HIPPA standards

Start growing your business with us
Sales and general inquires
sales@thryvetech.com
Call us
+92 335 1420268
Services
Copyright © 2025 All Right Reserved Thryve Tech