Case Study

Custom EHR System Development for R Health NYC

We developed a custom EHR system for R Health NYC, streamlining patient intake, insurance verification, and prescription fulfillment. The platform improved workflows for doctors, pharmacies, and staff while ensuring HIPAA compliance.

90%+

reduction in insurance verification time

100%

of patient and doctor records digitized

“Collaborating with team Code District was a great experience. They brought deep technical expertise and a problem-solving mindset to the development of our digital wallet platform. Their ability to integrate complex financial services while ensuring security and usability made a significant impact.”

AbdulRahman Rashid

Head Of IT, STCPay Bahrain

The Challenge

R Health faced significant inefficiencies due to the absence of a centralized digital system. Key challenges included:

  • Lack of a digital patient intake process, with all records managed manually.
  • No real-time insurance verification, leading to delays and manual work.
  • Inefficient patient transfer process between intake staff and doctors.
  • Absence of a secure doctor portal for reviewing cases and prescribing medicines.
  • Pharmacies depended on manual communication to process prescriptions, which increased errors and slowed fulfillment.

Scope and Role

Scope:

  •  Full-cycle software development, from architecture design to deployment.

Role:

  • Full-Stack Developer and System Architect
  • Designed the system architecture for scalability, performance, and security.
  • Built backend services using FastAPI.
  • Developed the frontend with React for patients, doctors, pharmacies and admins.
  • Integrated external APIs, including real-time insurance verification, sign now for consent, cometchat for chat, PHAXIO for sending and receiving FAX and Twilio for sending SMS and running campaigns.
  • Implemented secure data handling aligned with healthcare industry requirements.
  • Successfully digitalized all patient and doctor records into a single platform.
  • Reduced insurance verification time from hours to a few seconds through real-time insurance portal integration and using SignNow for getting patients’ consent.
  • Enabled faster prescription fulfillment by connecting pharmacies directly to patient prescriptions.
  • Improved collaboration between intake staff, doctors, and pharmacies, resulting in streamlined operations.
  • Delivered a secure, scalable, and reliable platform that positioned R Health for future growth and efficiency.
  • Backend: Python ( FastAPI for microservices)
  • Frontend: React
  • Architecture: Modular, API-driven, designed for scalability and compliance with HIPPA standards

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